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Domain add-on

Trustee Service

Hold domains in extensions that require a local registrant, without a local presence of your own.

Some country-code extensions only accept a registrant based in that country. The Trustee Service lets a trustee hold the registration on your organization's behalf, so you can still secure and use the domain.

Added to a domain at checkout

The Trustee Service isn't sold on its own — it's added to a specific domain. When you register or transfer a domain, checkout shows the Trustee Service option only on extensions that support it, with its yearly price. Turn it on there and it's included in your order.

Register a domainTransfer a domain

Need it on a domain you already manage with Domain Pool? Contact us and our team will add it for you.

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What it does

  • A trustee is listed as the domain's registrant, meeting the extension's local-presence rules.
  • Your organization keeps control of the domain in Domain Pool and pays for it as usual.
  • WHOIS privacy is required with the Trustee Service, so the trustee's details stay out of public WHOIS. Checkout turns it on automatically.
  • The service renews every year together with the domain, on the same renewal invoice.

How it works

  1. Choose your domain Search for a domain to register, or start a transfer. Add it to your cart.
  2. Turn on the Trustee Service at checkout If the extension supports it, the cart shows a Trustee Service option for that domain with its yearly price. Switch it on.
  3. We complete the setup The domain is registered or transferred, and our team sets up the trustee arrangement. We'll email you when it's ready.

.co.jp domains

  • A .co.jp can only be registered by a company registered in Japan, and each company can hold only one .co.jp.
  • If your organization doesn't have one, the trustee can hold the .co.jp for you.
  • A trustee-held .co.jp can only redirect visitors to another domain you own. It can't host a website or email, and its DNS records, nameservers and web forwarding can't be changed from your dashboard.
  • At checkout you enter the domain it should redirect to. Our team registers it and sets up the redirect by hand, and emails you when it's live.
  • To change the redirect destination later, send a request from the domain's Transfer tab.

Ownership changes and transfers

  • While the Trustee Service is active, ownership changes and transfers out are handled by Domain Pool staff rather than self-service — the new owner or registrar has to meet the extension's rules too.
  • Send a request from the domain's Transfer tab. Request it well before the domain's renewal date; otherwise the Trustee Service renews with the domain.

Good to know

  • Availability depends on the extension. If checkout doesn't show the Trustee Service for a domain, it isn't offered for that extension.
  • Some extensions also accept Domain Pool's Local Presence service, which uses Domain Pool's own local contact instead of the registrar's trustee. Checkout shows whichever options apply to a domain.

Not sure what an extension requires?

Tell us which domains you're considering and we'll explain their registrant rules and whether the Trustee Service applies.

Ask about the Trustee Service